Customer Support / Chat Support

 

Primary Skills:

  • Deal directly with customers either by telephone, electronically
  • Respond promptly to customer enquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • organize workflow to meet customer timeframes
  • Good communication skills – verbal and written
  • listening skills & interpersonal skills
  • Strategic approach in problem-solving, and Analysis

Desired Profile:

  • Candidates should be Graduate
  • Should possess Good Communication

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